Free review generator
Google Review Reply Generator
Turn customer feedback into a thoughtful reply that protects your reputation and sounds like a real person.
Three reply options will appear here
Paste the review and choose a rating to generate your replies.
Helpful details
Use the tool first. Open details when you need them.
How this tool works
A good review reply thanks the customer, acknowledges the experience, and stays concise. For critical reviews, avoid arguing publicly and invite the customer to continue the conversation directly.
- 1Paste the customer review.
- 2Choose the matching star rating.
- 3Select your preferred tone.
- 4Copy a reply and adjust it to match what happened.
Should a contractor reply to every Google review?
Consistent replies show that the business pays attention. Prioritize critical reviews and detailed positive reviews, then work toward answering the rest.
How should I answer a negative review?
Stay calm, acknowledge the concern, avoid sharing private details, and invite the customer to contact you directly so you can review the situation.
Does this tool post to Google?
No. It creates editable reply options locally in your browser. You choose and post the final response from your Google Business Profile.